It has been a bit more than four years since my wife and I purchased our
Halcyon backplates and wings at Brownie's Southport Divers in Ft Lauderdale.
http://www.yachtdiver.com Subsequently I had a bad experience with
Brownie's, and I said so here. Now I've had a good -- or at least
acceptable experience, and to be fair, I'll post it too.
Last Saturday we went diving. Prior to the first dive my power inflator
was sticking. Shortly after I freed it I noticed that it was slowly
inflating my wing. Not good. I disconected it for the first dive.
(Incidently, this was the first time I did a full dive wihtout a working
power inflator. No problems.)
Between dives I fussed with the inflator and it seemed to be working.
However, halfway through the second dive I realized that I was haging
to vent air from my wing way too often. Off came the hose again and
we finished the second dive.
After the dive I re-conected the power inflator and observed that my
woudl very slowly fill with air. (It took at least half a minute
to even be noticable.) I have not opened the valve, but the apparent
problem is corrosion -- some of which is externally apparent.
On Monday I drove to Brownies to get this fixed. Unlike the last time
I was there, I was courteously and professionally treated. I was offered
the choice or repair -- at a minimum cost of $30 for labor plus parts --
or replacement -- at a cost of $46. (Both prices plus tax.) Replacement
seemed a better deal, and would save me a second trip to the shop
which is a bit out of the way for me. The replacement valve was in stock
and it was installed in about 5 minutes. Brownie's even had my prior
purchase records available on-line!
Frankly, I still think Halcyon is significantly overpriced -- and they
do not permit discounting. If I were buying a wing/plate today, I would
probably look closely at the newest DiveRite offerings (which were not
available four years ago. However, Brownie's is now back in my "good
graces", and I will deal with them when/as appropriate.

Signature
Charlie Hammond -- Hewlett-Packard Company -- Ft Lauderdale FL USA
(hammond@not@peek.ssr.hp.com -- remove "@not" when replying)
All opinions expressed are my own and not necessarily my employer's.
Scott - 22 Sep 2004 20:18 GMT
> On Monday I drove to Brownies to get this fixed. Unlike the last time
> I was there, I was courteously and professionally treated. I was offered
[quoted text clipped - 10 lines]
> available four years ago. However, Brownie's is now back in my "good
> graces", and I will deal with them when/as appropriate.
Was it one of the stainless ones?
http://www.halcyon.net/recall/index.shtml
Charlie Hammond - 22 Sep 2004 21:18 GMT
>Was [the Halcyon inflator that failed] one of the stainless ones?
No. It was one of the earlier models.
The replacement is one of the new, stainless type.

Signature
Charlie Hammond -- Hewlett-Packard Company -- Ft Lauderdale FL USA
(hammond@not@peek.ssr.hp.com -- remove "@not" when replying)
All opinions expressed are my own and not necessarily my employer's.