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Scuba Forum / Scuba Equipment / November 2003Lost by UPS
I sent a lot of my "tec" equipment back from a recent Florida trip back home by UPS. UPS lost the shipment. I sent it from a UPS store that charged 3X the rate for insurance that UPS charges so I didnt buy the insurance.They did package the items. I guess not well enough! Seems the UPS store has nothing to do with UPS and they can charge whatever they want. I am out a significant amount of money now and will not be able to dive for a while. I was wondering if anybody has lost dive gear on UPS shipments and if they had any recourse? > I sent a lot of my "tec" equipment back from a recent Florida trip back home > by UPS. UPS lost the shipment. I sent it from a UPS store that charged 3X [quoted text clipped - 4 lines] > I was wondering if anybody has lost dive gear on UPS shipments and if they > had any recourse? Man did you pick a sore bone to pick at. I am out about $2.5K worth of lost gear to UPS, which people paid for and I had to not only kiss off the original, but replace it, have had claims on file for going on two years, with no resolution, and I will never use them again. Absolutely do not use them going to Canada! Sorry to hear of your troubles. Scott > > I sent a lot of my "tec" equipment back from a recent Florida trip back > home [quoted text clipped - 18 lines] > > Scott No, do not use UPS to Canada, I agree wholeheartedly, even the post office is better. >> > I sent a lot of my "tec" equipment back from a recent Florida trip back >> home [quoted text clipped - 27 lines] >No, do not use UPS to Canada, I agree wholeheartedly, even the post office >is better. I won't ship to Canada at all. I've had too many things go into a black hole on their side of the border. Several times I managed to trace a shipment to their customs office - where it was just plain sitting. Now its one thing if there's some kind of problem or question, but then there's some kind of action on resolving it, right? No - these are just instances where the government employees have just stuck the box on a shelf and ignored it until someone screamed. Sometimes you can shake it loose, sometimes not. My solution is simply not to ship to Canada at all, irrespective of the carrier. --  SignatureKarl Denninger (karl@denninger.net) Internet Consultant & Kids Rights Activist http://www.denninger.net Tired of spam at your company? LOOK HERE! http://childrens-justice.org Working for family and children's rights http://diversunion.org LOG IN AND GET YOUR TANK STICKERS TODAY! I bought a Camera on Ebay and had it shipped through UPS to me here in Canada... It never showed, but the seller sent me my cash back... UPS charges astronomical fees to get something into Canada as customs and brokerage fees and then charges to collect the taxes on top of that. I have had a package cost me more in fees than what the original selling price and shipping fees combined cost me. UPS is person non grata at this house, even if she is a nice looking lady. I now make it a point to tell everyone I cannot accept ANY package sent through UPS and the packages will be refused. >>> > I sent a lot of my "tec" equipment back from a recent Florida trip back >>> home [quoted text clipped - 45 lines] > >-- > I now make it a point to tell everyone I cannot accept ANY package > sent through UPS and the packages will be refused. Same here, but due to general incompetence or UPS employee morale in the pits. -Sven > Man did you pick a sore bone to pick at. > > I am out about $2.5K worth of lost gear to UPS, which people paid for and I > had to not only kiss off the original, but replace it, > have had claims on file for going on two years, with no resolution, and I > will never use them again. You know, I once purchased Levis via phone order and the vendor charged me for shipping and insurance. If he knew enough to ensure blue jeans at the customer's expense, why didn't you know enough to do the same? > > Man did you pick a sore bone to pick at. > > [quoted text clipped - 7 lines] > for shipping and insurance. If he knew enough to ensure blue jeans at the > customer's expense, why didn't you know enough to do the same? I have three claims pending, two of which are going on two years old. Scott >>I >> [quoted text clipped - 10 lines] > > I have three claims pending, two of which are going on two years old. Its the old "wear him down until he gets pissed off enough and will go away" strategy. Works sometimes, sometimes it doesn't. If it works enough times, it is worth the effort and loss of a customer. Signature“Genius is one percent inspiration and ninety-nine percent perspiration” - Thomas Edison “If Mr. Edison didn’t perspire so much he would get more accomplished” - Nicola Tesla > I sent a lot of my "tec" equipment back from a recent Florida trip back home > by UPS. UPS lost the shipment. I sent it from a UPS store that charged 3X [quoted text clipped - 4 lines] > I was wondering if anybody has lost dive gear on UPS shipments and if they > had any recourse? they lost a computer of mine once. they have no customer service to deal with issues of lost equipment. they pretty much didn't care. I finally got my computer after 2 months. yep. it took that long. The UPS store, which is an offshoot of Mail Boxes ETC charges the most overpriced rates around. They charge for the "convience" of shipping with them. I about had a heart attack the last time i tried to ship something with them and they told me the rate. If I hadn't been in such a time crunch I would have definately gone somewhere else. I don't use them anymore, but go direct to UPS truck center which is open 4pm-6pm where i live to receive packages. They are much better. UPS customer service; no such animal. I'll be posting the latest UPS SNAFU chapter on the web as soon as it concludes. FedEx or USPS any day ! -Sven >> I sent a lot of my "tec" equipment back from a recent Florida trip back home >> by UPS. UPS lost the shipment. I sent it from a UPS store that charged 3X [quoted text clipped - 18 lines] >to UPS truck center which is open 4pm-6pm where i live to receive >packages. They are much better. If you prepare and bill your shipments online you can just drop them off at "The UPS Store" and avoid the rape of the upcharges. Just print the label off your computer, affix it to your packaging, and drop it off. They WILL accept them at the counter without hassle. I do it all the time. -- SignatureKarl Denninger (karl@denninger.net) Internet Consultant & Kids Rights Activist http://www.denninger.net Tired of spam at your company? LOOK HERE! http://childrens-justice.org Working for family and children's rights http://diversunion.org LOG IN AND GET YOUR TANK STICKERS TODAY! > If you prepare and bill your shipments online you can just drop them off at > "The UPS Store" and avoid the rape of the upcharges. Just print the label [quoted text clipped - 3 lines] > > -- How do you take care of weighing larger packages that are kind heavy? David >How do you take care of weighing larger packages that are kind heavy? Take them over to Fedex and use their scale. "bullshark" <bullshark@scubadiving.com> wrote in message > Take them over to Fedex and use their scale. Sounds like a good idea. Might as well just ship with them to! My problem here in this small town is one UPS Store or the Pony Mailing Center which does UPS, FEDEX and USPS. Not too many choices. Pony mailing charges a small fee but does have 20% military discounts on Tuesdays. David David > How do you take care of weighing larger packages that are kind heavy? > > David I use a scale ;-) I used a bathroom scale for a lot of stuff but as I shipped more I went and bought a packeage scale (up to 75lbs) from the office supply store. Like, Karl I ship from my computer and drop off at the UPS store next to the coffee shop in town. I like the look on their face when it is all pre-addressed and they realize they are missing out, all becasue they charge far too much for their service. Scott Signature------------------------------------------------------------------ Scott F. Migaldi, K9PO MI-150972 PP-ASEL Are you a PADI Instructor or DM? Then join the PADI Instructor Yahoo Group at http://groups.yahoo.com/group/PADI-Instructors/join ----------------------------------- Catch the wave! www.hamwave.com **"A long time ago being crazy meant something, nowadays everyone is crazy" -- Charles Manson** ------------------------------------- >> If you prepare and bill your shipments online you can just drop them off >at [quoted text clipped - 8 lines] > >David I have a scale. Two actually. One for things up to 5lbs, and one for larger items. It goes with the territory of sending packages. -- SignatureKarl Denninger (karl@denninger.net) Internet Consultant & Kids Rights Activist http://www.denninger.net Tired of spam at your company? LOOK HERE! http://childrens-justice.org Working for family and children's rights http://diversunion.org LOG IN AND GET YOUR TANK STICKERS TODAY! > > -- > How do you take care of weighing larger packages that are kind heavy? I just use the bathroom scale. If it won't fit easily on the scale by itself then get on it holding the package and note your weight, then weight yourself w/o the package. subtract the weights. The UPS center also has a scale and will weight them before they charge you also, so it's not really a worry. "Michael Sutton" <mike_sutton_nospam@yahoo.com> wrote in message > I just use the bathroom scale. If it won't fit easily on the scale > by itself then get on it holding the package and > note your weight, then weight yourself w/o the package. subtract > the weights. Your bathroom scale tells you the truth? Lol! David > "Michael Sutton" <mike_sutton_nospam@yahoo.com> wrote in message > > I just use the bathroom scale. If it won't fit easily on the scale [quoted text clipped - 3 lines] > > Your bathroom scale tells you the truth? Lol! If you do it with and then without, it'll get you close enough for large packages. As long as you get close to the weight of the package, then UPS doesn't seem to care. I used to work in a shipping department while in college. We pretty much just "guessed" at the weight most of the time. We never once had UPS send a package back for incorrect weight. As long as you are close, they don't care. It costs them more to send it back than it does just to ship it on. > David > I sent a lot of my "tec" equipment back from a recent Florida trip back home > by UPS. UPS lost the shipment. I sent it from a UPS store that charged 3X [quoted text clipped - 4 lines] > I was wondering if anybody has lost dive gear on UPS shipments and if they > had any recourse? Sorry to hear about that. Fortunately I have used them (and FedEx) on a few different occasions with orders from here in Oz to USA and have always been informed by receivers that goods have arrived on time. Best of luck, hope things work out. Signature"You can't be a Real Country unless you have a BEER and an airline. It helps if you have some kind of a football team, or some nuclear weapons, but at the very least you need a BEER." Frank Zappa Did you hear that Fed-EX and UPS are going to merge into one company? they are going to call the new company Fed-Up > I sent a lot of my "tec" equipment back from a recent Florida trip back home > by UPS. UPS lost the shipment. I sent it from a UPS store that charged 3X [quoted text clipped - 4 lines] > I was wondering if anybody has lost dive gear on UPS shipments and if they > had any recourse? > I sent a lot of my "tec" equipment back from a recent Florida trip back home > by UPS. UPS lost the shipment. I sent it from a UPS store that charged 3X [quoted text clipped - 4 lines] > I was wondering if anybody has lost dive gear on UPS shipments and if they > had any recourse? I believe the operative phrase is "tell it to the chaplain." You took your chances and, this time, lost. Lee |
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